Shipping & Delivery Policy
Effective Date: April 11, 2025
Website: https://www.shaajgoj.com
Contact: info@shaajgoj.com | +91 98369 57836
At ShaajGoj, we strive to deliver your products in a timely and secure manner. Please review the details of our shipping and delivery process below:
1. Order Processing Time
• All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive a notification when your order has been shipped.
2. Shipping Methods & Delivery Time
We partner with reliable courier services to ensure smooth delivery across India.
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 4–7 business days | Free on orders above ₹999 |
| Express Shipping | 1–3 business days | ₹99 flat rate |
Delivery times may vary based on location, public holidays, or unforeseen courier delays.
3. Order Tracking
• Once your order is shipped, you will receive an email or SMS with the tracking ID and link to monitor the status.
• You can also track your order under “My Orders” section on our website.
4. Delivery Areas
• We currently ship across all serviceable pin codes in India.
• If your area is non-serviceable, you will be notified during checkout or contacted directly by our team.
5. Delayed or Missed Deliveries
• In case of delivery delays due to high demand, weather, or courier issues, we will keep you informed.
• If delivery fails after multiple attempts, the product may be returned to our warehouse. We will reach out to reschedule or cancel as necessary.
6. Damaged or Missing Items
If your order arrives damaged or incomplete:
• Please contact us within 48 hours of delivery with clear photos and your order number.
• We will investigate the issue and offer a suitable resolution (replacement or refund as applicable).
7. Contact Us
For shipping-related inquiries, feel free to reach out:
Email: info@shaajgoj.com
Phone: +91 98369 57836